Frequently Asked Questions
Q: What products can I purchase from your company?
We provide a comprehensive one-stop tools solution, including automotive repair tools, truck repair tools, household toolsets, general tool sets, flashlights, and various hardware accessories.
Q: What are your manufacturing and supply strengths?
We specialize in offering customized services (OEM/ODM) backed by stable inventory levels and complete product lines. Our infrastructure supports strong R&D with a dedicated design team, automated warehouse operations, and decades of experience in the tool industry.
Q: How can I obtain a sample to evaluate product quality?
Upon price confirmation, you are welcome to request samples to inspect our quality. Standard sample fees apply, which are fully refundable once you place a formal bulk order with us.
Q: What is your Minimum Order Quantity (MOQ)?
The MOQ varies depending on the specific product category. Please contact our support team with the item model numbers to receive detailed requirements.
Q: What is the estimated lead time for mass production?
Typically, items in stock ship within 5 to 7 days. For custom manufacturing or out-of-stock items, the production period takes between 20 to 45 days, depending on the overall order quantity.
Q: What are your standard terms of payment?
Our standard payment term is T/T (30% deposit, and the remaining 70% paid prior to delivery). We also accept Open Account (OA) terms and other secure electronic transaction options.