Q1
After I buy the machine, what will you do if I don't know some of the function?
We will show you how to use the machine perfectly. Technical support and video guidance are available to help you quickly set up.
Q2
Will you show me how to install the machine?
Certainly, we will enclose the production specification with the machine. We can also provide online instructional videos, and our engineers are available to service machinery overseas.
Q3
How about your after-sales service?
Our experienced engineers are waiting to provide professional support. Our dedicated service term ensures we deliver reliable assistance in a highly competitive market.
Q4
What's the policy for guarantee and broken parts?
The warranty period of our equipment lasts for two years. During this period, broken parts and spares caused by quality issues are offered free of charge.
Q5
Can you customize press brake tooling based on specific technical drawings?
Yes, we specialize in customizing press brake tools. You can provide your detailed technical drawings, parameters, and requirements, and we will manufacture them to your exact specifications.
Q6
What kinds of raw materials do you use for manufacturing the tools?
We mainly utilize premium grade materials such as 42CrMo, Cr12MoV, and other high-quality alloy steels, coupled with professional hardening and nitriding surface treatments to guarantee durability and precision.